Scott Mendenhall

              scott@mendenhall.info/703.835.0656/Oakton, VA             

Summary of Qualifications

Scott Mendenhall has ascertained seventeen years of web development, managed services and management experience. His diverse technical skills and hand on management style make him well qualified as a technical director or solutions architect/sales engineer.

 

Relevant Experience

 

Senior Manager of Hosting Operations, Concur, Inc., Vienna, VA                                                        2013 – 2014

·          Recruited and manage a team of system engineers to support a travel and expense system for ten Federal Government agencies (such as DOE, DOI, FEMA, NASA, SBA, Smithsonian)

·          Institute process improvement and performance metrics and monitoring (Splunk & Coradiant TrueSight)

·          Lead release management for cross functional teams (development, QA, CM, Delivery and operations)

·          Implementing Content Delivery Network (Akamai Web Application Accelerator)

·          Create deliverables to fulfill requirements for Statements of Work and compliance

 

Solutions Architect/Director of Managed Services, Siteworx, LLC, Reston, VA                            2011 – 2013

·          Led and managed a team of specialized of system engineers responsible for implementing and operating enterprise content management solutions (Adobe AEM/CQ, SDL Tridion, Sitecore) which generated over $2+ M in annual review for client such as AARP, NetApp, Booz Allen, GE and Navy Federal Credit Union

·          Designed technical architectures and estimated costs for enterprise applications (ex. Adobe CQ, Sitecore) that included load balancers, CDN, firewalls, backups and monitoring to meet client needs for HA, RPO, RTO and security leverage several leased co-location data centers and Amazon Web Services (AWS)

·          Established corporate cloud initiative to focus on Infrastructure as a Service resulting in an Amazon Web Service (AWS) partnership that reduced infrastructure costs by 32%

·          Responded to RFP, presented solutions and answered technical and security inquiries for perspective clients

·          Increased Managed Services revenue by 20% over the course of two quarters

 

Senior Technical Architect, Ironworks Consulting, Vienna, VA                                                         2009 – 2011

·          Responsible for every technical aspect for all Navy bases and installation websites (currently over 80) which constitutes over $1.5+ M in annual review

·          Assisted in creation and review of DoD Information Assurance Certification and Accreditation Process (DIACAP) packages in support of system accreditation processes in order to receive an Authorization to Operate (ATO)

·          Used Security Technical Implementation Guideline (STIG) procedures, Security Checklists and the Security Readiness Review (SRR) provided by the Defense Information Systems Agency (DISA) to assess vulnerabilities on an assortment of hardware and software architectures

·          Manage Enterprise Content Management system (Oracle UCM) for approximately 300 site contributors

·          Lead the technical implementation and support teams for the Navy CNIC websites

·          Manage a redundant system consisting of a server farm of over 20 servers and redundant load balancers

·          Senior technical manager for technical employees in the Vienna office

·          Assist in responding to proposal and business development opportunities

 

CEO/Co-founder, OpenHosting Inc., Vienna, VA                                                                       2004 – 2010

·          Successfully sold the company in January 2010

·          Evangelized virtual private servers and utility hosting at various events such as ISPCon & HostingCon

 

Instructor, George Washington University, Washington, DC                                                         2005 - 2009

·          Taught graduate level computer science course entitled "E-commerce Security"

 

SVP Technology, IXI Corporation, McLean, VA                                                                       2007 – 2009

·          Led the teams (development, user experience and quality assurance) that delivered on time and under budget a $1.6 M enterprise web application for Wachovia Securities

·          Wrote an Ajax data visualization dashboard using YUI, jQuery, web standards and Microsoft Virtual Earth that consumes a JSON web service and uses an XML meta data file

·          Created design documentation, identify software components and evaluate software frameworks

·          Maintained estimates, priorities and releases in sprint backlog for four web applications

·          Recruited, hired and mentor technical and creative resources

·          Managed off shore development team in the CMS implementation of corporate website

·          Worked with design firm to redesign four corporate web properties

·          Responded to the development related aspects of security audits

 

Director of Development/Managing Director, NavigationArts, LCC, McLean, VA                            2006 - 2007

·          Led the development team that accounted for $1M of the company’s annual review

·          Gathered technical/functional requirements and designed the system architecture for the award winning Wolftrap Foundation website (http://www.wolftrap.org)

·          Conducted requirements gathering and facilitated project details with developers, IAs & designers

·          Served as the system architect for complex implementations such as National Geographic/NatureServe LandScope project (http://www.landscope.org/)

·          Developed and maintained relationships with technology partners

·          Began corporate initiatives in Java, .NET, SharePoint and CMS

·          Managed recruiting process for the development team, mentored staff and fostered best practices

·          Assisted the sales team with technical sections of RFP responses/proposals and presentations

 

CEO/Co-founder, M23, LLC, Vienna, VA                                                                                     1998 - 2005

·          Successfully sold the company in January 2006.

·          Recruited, managed and trained development team of highly experienced programmers

·          Developed technical and functional specifications

·          Defined company vision and strategy

·          Generated and qualified new business opportunities

·          Responded to RFPs, drafted statements of work and executed contracts

·          Built & maintained data center for hosting websites/web applications for BBC, PBS and Riggs Bank

 

Technical Project Manager, Proxicom, Inc., Reston, VA                                                                       1996 - 1998

·          Created statements of work, project plans and status reports

·          Managed large, complex projects according to budget

·          Analyzed client needs and recommended solutions

·          Coordinated and supervised creative and development teams

 

Education

·          MS in Computer Science (2007), The George Washington University, Washington, DC

·          BA in Management (1996), University of Notre Dame, South Bend, IN

 

Clearances: Secret (DOD) – 2009, Public Trust -2007

Computer Background   Systems: AWS, Linux/Unix, Windows Server, VMWare   Application/Web Servers: Apache, IIS, Tomcat, WebLogic   Programming: Java, .NET, PHP   IDE: Intellij IDEA, Eclipse, NetBeans   Database: Oracle, Microsoft SQL Server, MySQL   Monitoring: PRTG, Keystone, SiteScope, mon.itor.us, PagerDuty, Pingdom, New Relic , ExtraHop, Splunk   User Interface: HTML5/CSS, JavaScript (jQuery, Ext JS)   Software Development: GitHub, SVN, JIRA, Confluence   Protocols: HTTP/S, TCP/IP, DNS, FTP, SSH, SMTP   CMS: Adobe AEM/CQ, SDL Tridion, Sitecore, Oracle UCM   Web Analytics/Testing: Omniture, Test & Target, Google   CDN: Akamai, Limelight Edgecast and Amazon CloudFront

Partial Client List   Financial ·          Wachovia ·          CapitalOne ·          NASDAQ ·          FBR ·          Navy Federal Credit Union   Entertainment ·          CNBC ·          PBS ·          BBC Worldwide/BBC America ·          Discovery   Miscellaneous ·          General Electric ·          Navy ·          National Geographic/NatureServe ·          Georgia-Pacific ·          MCI ·          Ritz Camera ·          NetApp ·          Mandarin Oriental Hotel Group ·          Sodexo

 

Scott Mendenhall’s Resume              Page 2 of 2              04/15/2014